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在激进透明度的真正的机会:B2B

TheGreenBiz debateabout radical transparency has focused primarily on one question: Can business-to-consumer (B2C) transparency influence consumers' behavior?

At my organization,GreenBlue,我们感兴趣的是一个不同的问题:business-to-business transparency influence companies' behavior?

GreenBlue is a strong advocate for business-to-business information transparency as a framework for sustainability, and I hope that our perspective can be a valuable contribution to this conversation. For those who do not know our work, we seek to provide business decision-makers with science-based guidance for understanding the environmental impacts of their actions. We have demonstrated that this is possible, and we have also demonstrated that business decision-makers (perhaps unlike the average consumer)areable and willing to assimilate complex information to inform important (and far-reaching) decisions.

近年来激进的透明度GreenBiz辩论中,我认为以下三点是关键:
1. Business-to-business (B2B) transparency is a powerful engine for sustainability.
2. Real-life examples of B2B transparency as an engine for sustainability already exist.
3. Contrary to comments on GreenBiz that the consumer websiteGoodGuide是透明的模型,我们的标准是GoodGuide善意的,但nottransparent endeavor, and it is counterproductive to hold it up as such a model.

B2B透明度作为引擎的可持续性必威体育2018

该类型的提供给消费者的决策比类型提供给生产商的决策有着根本的不同,这意味着在实现激进的透明度的挑战和机遇是不同的。我们专注于B2B的透明度,因为我们相信它代表推动积极的变化有两个原因更显著的机会。

First, the bar is lower: Consumers demand simplicity in decision-making, while businesses expect complexity. Companies are already engaging in thorough decision-making processes as they select suppliers, source materials and invest in new markets, and, unlike the average consumer, they have the obligation and motivation to spend significant time researching these decisions. While it is easy for a consumer to give up trying to decipher the data about the toxicological risks of a single bottle of sunscreen, a company will not survive for long if it does not invest in thorough decision-making for a multimillion dollar product line.

Second, the potential benefit is much greater at the B2B level. Single consumer purchasing decisions have the ability to gradually change the marketplace over time. When a decision is made in the production phase, however, it will likely result in the industrial reproduction of thousands or even millions of units. So a single decision has a huge multiplier downstream, in terms of volume of product and scale of potential systemic impact.

As a result, we believe greater sustainability benefits are possible from transparency efforts that result in increased information sharing along business supply chains, especially efforts that utilize government or NGOs to independently audit information. Improved B2B information sharing will result in more transparency overall, including for consumers, but the demand for information will happen in a more detailed and rigorous manner.

A vast amount of useful environmental data already exists, but it is currently hidden from public view, concealed behind walls of confidentiality as proprietary business information. The companies controlling this data have legitimate concerns that its publication could compromise their business interests. As a result, much data collected by the private sector is not widely available to support and inform intelligent decision-making.

Many public and private sector organizations have discovered, however, that companies are actually willing to share this information in a controlled B2B context. At GreenBlue, we have been demonstrating that it is possible to design systems for data sharing that will "democratize" data without compromising business interests, and we believe that the democratization of data will promote an accelerated marketplace of innovation.

Successful Examples of B2B Transparency Already Exist

虽然在B2C transpa喜忧参半的结果rency efforts, B2B transparency is already happening in many innovative and successful platforms.

In some cases, these examples are driven by a single company, withWalmartas perhaps the best-known example. The company's sustainability initiative has required that all Walmart suppliers report detailed environmental information about their products and sourcing in a range of categories. For example, in 2006, Walmart launched the Chemical Assessment Review Program (CARP), which requires all suppliers of chemical, pesticide or aerosol products to submit full information about the chemistry of their products for assessment against Walmart's environmental and human health requirements.

在其他情况下,B2B透明性是通过精心设计的,多方利益相关者认证项目带动。

For instance, in the forestry products sector, theForest Stewardship Counciland other forestry certification programs have successfully insisted on "chain of custody" tracking of fiber from forest to mill to product, and this B2B information sharing provides a platform for progress toward truly renewable management of our forest resources for future generations.

In consumer products,Green Seal,EcoLogoand other certification programs have created transparent frameworks for information sharing to allow assessment of products against clearly defined criteria, thereby also providing a mechanism for "simplified' communication to consumers.

In our own work, GreenBlue'sCleanGredientsproject encourages green chemistry innovation, based on the democratization of toxicological data. Through CleanGredients, we have created an information reporting system that allows chemical suppliers to share toxicological information about chemicals used in cleaning products without compromising proprietary business information.

For example, rather than reporting the exact concentration at which each chemical becomes toxic to aquatic organisms, we allow a company to report whether it becomes toxic at less than 1mg/L, 1 to 10mg/L, 10 to 100mg/L or greater than 100mg/L, a level of resolution that is sufficient to differentiate chemicals and promote innovation. This level of resolution is also sufficient to allow chemical product formulators to make safer, greener choices when creating new cleaning products, and it rewards chemical suppliers who develop innovative products by giving them a place to market those products.

GoodGuide是不透明度的典范

While bothJoel MakowerandDaniel Golemanpoint to the consumer website GoodGuide as an encouraging example of radical transparency, I believe that GoodGuide actually reflects a remarkable lack of transparency, particularly compared to the genuine transparency already occurring in B2B contexts.

GoodGuide清楚地认识到,消费者希望简单的决策。但要实现这种简单,网站牺牲透明度和假装的精确程度不会实现。GoodGuide看来是能够基于一个完全不透明(非透明)一系列算法和方程,其中许多是基于,显然,不会对产品 - 计算的产品“排名”,以1%的分辨率(0.1至10.0)具体的信息,但在公司层面的信息。这不是透明度。

Transparency would be full disclosure of the algorithms used to compute the numbers. Transparency would be full disclosure of the underlying data. Transparency would be full disclosure of the level of uncertainty embedded in these calculations. Transparency would be a clear definition of the meaning of GoodGuide's claim to being a "for benefit" company (i.e., its difference, if any, in governance structure, decision-making, revenue model, and mission from a "for-profit" company).

Why is this so problematic? First, a consumer using GoodGuide could visit the site to purchase baby food, shampoo or a board game mistakenly assuming that there was exact scientific data about the performance of that individual product, when in actuality, the product was scored on the performance of the company as a whole on the basis of self-reported, unaudited information. This is misleading to consumers. Second, what would motivate companies to actually make relevant data available to consumers if they are already gaining business from GoodGuide without submitting to any rigorous assessment of their operations?

GoodGuide deserves praise for its ambitious goal to empower consumers with information in an easy-to-use format, and good people are behind the effort working to make the site more rigorous over time. But until significant improvements are made to the site's methodology and there is clarity and honesty about the accuracy of the ratings, it should not be held up as a model of transparency.

I share the commitment of many in the public and private sectors to use radical information transparency as an engine for sustainability innovation. It is vitally important, however, not to confuse weak (data-poor) transparency with strong (data-rich) transparency. We may discover that a focus on strong B2B transparency is a more powerful long-term incentive for radical transparency than a focus on weak B2C transparency. Looking forward, I am optimistic that our collective efforts will continue to increase transparency along entire supply chains, so that businesses and consumers all have access to the credible data they need to make better decisions.

Jason Pearson is president and CEO of the research and design instituteGreenBlue.

Gregory A. Norris, the founder and director of international lifecycle assessment institute Sylvatica, also contributed to the dialogue on radical transparency. His comments are availablehere.



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